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Our line is safe for the environment, non-toxic and cruelty-free. None of our products are tested on animals. Est.1985 FROM NYC TO YOU!
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Questions before ordering? Check here first!
Call us at 212-242-7014 if you would like further information on any of our products before ordering. All our products are environmentally safe and none are tested on animals. Many of our products are designed for people with chemical sensitivities. We are glad to provide you with an ingredient list. Please e-mail us to receive a product ingredient list: sunrise014@aol.com
 
Q Does EcoColors contain peroxide and ammonia?
A EcoColors Hair Color contains very small, non-toxic amounts of peroxide and ammonia. You need them to create a permanent hair color (that's what's called oxidation hair color). In order for a permanent hair color to work, it must have a method of getting the dye pigments into the hair shaft - that's why peroxide is used. Ammonia is necessary if you want lift and gray coverage. There is no permanent hair color that is totally botanical. The biggest difference with the other hair colors on the market is all the toxic ingredients not found in EcoColors. Some other hair color companies donít use ammonia but monoethanolamine, ethanolamine or DEA instead. Donít be fooled by ammonia-free hair colors. They usually contain these dangerous odorless chemicals that are particularly hard to detect! EcoColors does not use these ingredients as they are very toxic and damaging to the hair. EcoColors follows the European Union standards for non-toxic ingredients, which is much stricter than the United States guidelines.

Q Is Global Balance Moisturizing Body Lotion alcohol free?
A The Cetearyl Alcohol listed on the label is not a drying alcohol, but a fatty alcohol which acts as a thickener and has emollient properties.


Q What is your policy on privacy issues?
A Rest assured, we do not sell or rent our mailing list. We use your e-mail address and your phone number to contact you about your order. We will send you a few e-mails to announce special in house promotions but we will be glad to remove you from this list upon request.

Q I have caught mice successfully with The Smart Mouse Trap but it's not catching the mouse I now have in my home. What do you suggest?
A Some mice are very wary about going into the trap so weíve found that trailing something into the trap - nuts or seeds - works well. Put a small amount outside the trap to lead them in. Another suggestion: try a different food bait. This mouse may not be attracted to peanut butter. If you know what the mouse is eating now (bird seed, cereal, dog food, etc.), use it as bait in the trap.

Q I am concerned about environmental waste. What can I do with the packing material I receive in my order?
A Sunrise Lane cares about the environment. Your order is packaged exclusively with biodegradable loose-fill. This material is starch based and non-toxic. It is static-free, reusable and compostable in your own backyard.

Q How do you ship my order? Do you ship outside the continental USA?
A We ship via Post Office and Fed Ex. Packages to P.O. boxes will be sent via US mail. For orders being shipped to Alaska and Hawaii please place order by phone. Currently, we do not ship outside of the United States.

Q. When can I expect my order?
A. MOST ORDERS ARE SHIPPED WITHIN 24 HOURS. We will notify you by e-mail when your order has been received and shipped.

Q What if my merchandise arrives damaged?
A We pack your order with care and naturally expect that it reaches you intact. If anything arrives damaged, do not throw away the box or packing material. Call us immediately and we will arrange to have it picked up and replaced at no cost to you.

Q Are you connected with any environmental and animal rights groups?
A. Sunrise Lane is listed in many approved lists put out by environmental and animal rights groups such as PETA's SHOPPING GUIDE FOR CARING CONSUMERS and GREEN PEOPLE.

Q Are your products child-friendly?
A Yes, our products are child-friendly. As the problem of children with allergies is on the rise, we suggest parents start by creating a safe home environment by using non-toxic home cleaners. All our laundry products are gentle enough for baby's delicate skin. Children's toys often need to be washed so doesn't it make sense to protect them by using the mildest cleaners available? We also believe children should be taught how to respect animal life. We sell The Smart Mouse Trap which captures mice but allows you to release them in the outdoors unharmed.